“I’ve had a scam email saying it’s from British Gas, a link to click here for a rebate, so I forwarded it to report@phishing.gov.uk to report it. If I didn’t come to these sessions, I’d have had no idea. I used the guide from the scams session we had the other week, I had it right in front of me, so I knew how to report it.”
This is exactly why basic digital skills sessions are so important.
Learning how to spot the signs of a scam, knowing what not to click, and understanding how to report suspicious messages doesn’t just protect you — it helps protect others too.
When scams are reported, they can be investigated, blocked and taken down, helping to stop criminals from targeting more people.
Digital skills aren’t just about using devices — they’re about confidence, safety and staying in control online.
How to report scams – quick and simple guide
Email scams
- Forward the email to: report@phishing.gov.uk
Text message scams
- Forward the message to: 7726 (it’s free)
Scam phone calls
- Report the number to Action Fraud at:
www.actionfraud.police.uk
or call 0300 123 2040
Small actions make a big difference — reporting helps shut scammers down and protect others.