“I didn’t know what mobile data actually meant. I just knew my phone had it.” It’s such a simple sentence. But it’s one we hear more often than you might…

Imagine trying to apply for social housing. You’ve found the application. You’ve got all the information you need. You’re ready to take the next step. Then you reach the first…

This week, we delivered two workshops at Bolton St Catherine’s Academy in conjunction with Bolton Libraries, working with students from Years 7–10 to explore digital systems, social media, algorithms, and…

When a local mum of two was referred to Starting Point, the family was facing a challenge that is becoming increasingly common. Without access to a suitable laptop or smartphone,…

When Anita came into the hub recently, she had exciting news. She had secured a job interview. The role was for a Support Officer, and understandably, she was nervous. Together,…

When Ken and Linda arrived with a brand-new Doro phone, neither of them really knew how to use it. Together we practised the basics – answering and ending calls, checking…

As Child Safety Week draws to a close, it’s a timely reminder that keeping children safe today means thinking about both the physical and digital worlds. For many families, technology…

Julie first connected with our service through her husband, Paul, who had been attending one of our sessions. After over 35 years in retail roles, she found herself looking for…

Online shopping has become a normal part of everyday life for many of us. Whether it is ordering groceries, buying clothes, or finding a bargain, the convenience is difficult to…

Searching for a job has changed dramatically over the last few years. Gone are the days when you could upload one CV to a job site and wait for the…