When Anita came into the hub recently, she had exciting news. She had secured a job interview. The role was for a Support Officer, and understandably, she was nervous. Together,…

When Ken and Linda arrived with a brand-new Doro phone, neither of them really knew how to use it. Together we practised the basics – answering and ending calls, checking…

As Child Safety Week draws to a close, it’s a timely reminder that keeping children safe today means thinking about both the physical and digital worlds. For many families, technology…

Julie first connected with our service through her husband, Paul, who had been attending one of our sessions. After over 35 years in retail roles, she found herself looking for…

Online shopping has become a normal part of everyday life for many of us. Whether it is ordering groceries, buying clothes, or finding a bargain, the convenience is difficult to…

Searching for a job has changed dramatically over the last few years. Gone are the days when you could upload one CV to a job site and wait for the…

Helping our learners develop confidence with everyday technology is at the heart of our Basic Digital Skills sessions. Recently, we introduced the Bee Network app, using our step-by-step guide to…

Yesterday, was World Password Day, and at Starting Point we marked it by launching our new free learner guide designed to help people better understand passwords, passkeys and online security….

Volunteering as a Digital Champion is about more than fixing devices or offering help, it’s about building confidence, connection and community. Qiushi, one of our Digital Champions is moving on…

We often hear that services are now “quick and easy” because they’re online. But that’s not what we’re seeing on the ground. Over the past few weeks in one venue,…