Updated 20/01/2026

If you are already a Starting Point Digital Champion volunteer looking for useful links and resources to help you when you volunteer, you are in the right place.

Keep scrolling down to find useful links. If you think anything is missing, let our Volunteering Lead know! Starting Point are not responsible for the content of any external links.

What’s on this page?

• Contact details – who to message if you can’t volunteer today.

• Starting Point volunteer handbook

• Our Learner progress tool – help your learners see their success, even if you see them once

• Links to our Learn World’s site and Learn My Way

• A copy of our De-VOL-opment tool – track your progress as you volunteer, created by our Digital Champion steering group, who are all active Digital Champions themselves.

• Information about our Volunteer satisfaction survey and Moving on survey

• Our Volunteer Agreement

Need to let us know you can’t come in to volunteer today?

Please let Clara AND any other staff where you volunteer know you can’t make it in, thank you!

• Clara: Clara@startpoint.org.uk, text or ring 07874 042 365
• James: James@startpoint.org.uk
• Claire: Claire@startpoint.org.uk
• Chloe: Chloe@startpoint.org.uk

Starting Point’s volunteer handbook

Everything you need to know when you start volunteering. Download or print at home if you want to refer back to anything. Find the handbook HERE

Learner progress tool

Use our speedy form to help your learners reflect on their progress – even if you only see them once. Use this as a chat, you tick the boxes. What works for your learners? Link to the form HERE

Starting Point’s Learn Worlds site – created for Digital Champion volunteers.

The home of online training developed especially for our Digital Champions. Find useful courses and guides to upskill yourself, as well as our three mandatory courses for new volunteers.

A huge range of topics from using the NHS app, job searching on Indeed, avoiding scams, using Apple or Android devices, editing photos, or family online saftey!

You can sign in or create an account on our Learn Worlds site HERE.

Once you are logged in, look at the top toolbar. You’ll see ‘Digital Champions support’ on the list. Click here to see a drop down with:

• Mandatory Digital Champion training. Our three essential courses that we ask all new volunteers to complete.
  • Introduction to Safeguarding for Digital Champions
  • GDPR for Digital Champions
  • Diversity Basics: Foundations

• Online training courses
  Other useful training for Digital Champions, to help you feel confident to help learners. From ‘Online safety for Families’ to ‘Online Learning styles’. You may need to press “load more” to be able to see all of the courses. What would you like to learn?

• Resources has ‘Free Digital Skills Learner Guides’ as an option in the drop down. Click here to search or browse all our guides, updated weekly. If you can’t find what you are looking for, ask our Volunteering Lead.

Learn my way from Good Things Foundation – created for learners.

This is where you will find short beginners online courses for your learners. Everything from ‘how to use a mouse’ up to ‘Online banking’. Encouraging learners to use this site can help you manage a busy group or support beginners to practice new skills.

Learners will need to sign up to access the full range of courses. It’s free to join, sign up HERE

Things to be aware of when supporting learners to sign up:

• As part of the sign up, they’ll be asked why they are registering with Learn My Way – tick ‘ I’m being supported by an online centre’, then search for ‘ Starting Point’. There is more than one Starting Point, so choose the one that just says ‘ Starting Point’ not ‘ Starting Point Digital’. You may need to enter our centre number 3421042 if our name does not come up.
• Also…
• They will be asked for an email address or mobile phone number. This will be used for 2-step verification when they sign up, so make sure that they have access to it ‘on the day’ as you help them. (ie they’ll need to be able to log into their emails or see their mobile in the session -it’s no good putting in your mobile number if your phone is at home!)

Download a copy of our Volunteer Agreement HERE

Download a copy of the De-VOL-opment tool HERE. Use this useful tool to help track your progress as a volunteer. We suggest completing this every 4-6 months. Let us know if you find this useful.

Complete our Volunteer Satisfaction survey using our link HERE. This is anonymous if you choose not to give us your details. We’d love to hear all about your experiences volunteering, if that was enjoyable, rewarding – or if we can make some improvements.

‘Moving on’ form. Decided to move onto something new or is life, work or study keeping you busy? We are sad to see you go, but thank you VERY much for all your help, we couldn’t do what we do without Digital Champions. Please fill in our ‘ Moving on’ form HERE to let us know how you found volunteering with us.