This week we visited Stockport Homes’ Pantries throughout Stockport as part of the Strengthening Communities funding from GMCA. Once again, it reminded us of how powerful partnerships can be in tackling both food and digital poverty.
The pantry is a vital community space where people come for affordable food. But it’s also a place where conversations happen, trust is built, and hidden challenges come to light. Many people recognised us from previous visits, which meant they encouraged others to come and chat. That familiarity is so important — it opens the door for people to share what they’re struggling with and to explore solutions together.
David’s story: “It has been a lifesaver for me.”
David has received a SIM card through our support:
“It has been a lifesaver for me. I don’t watch any TV and don’t have WiFi at home. I have a Vodafone SIM and it has been great for me. We still keep in contact and I’ll be messaging Starting Point again in the future when I need more help. It has been really helpful and I can’t thank them enough.”
Something as simple as a reliable SIM card means David can stay connected, access services, and avoid isolation.
Support for families
We also met a family visiting the pantry for the first time. They were already on a BT social tariff but needed a landline, so we shared information about alternative options. Their autistic child, who is home-schooled, had also broken his laptop. We gave them our best-value devices guide and explained that in some cases we can help secure gifted devices. Having someone to talk to, and knowing support is there, made a big difference.
Community resilience
Not every conversation leads directly to digital support but we still have a role to play in supporting local people. Claire, a pantry regular, told us how she helps her elderly neighbour who only has a landline. He struggles with the move to digital services, especially when trying to navigate automated phone systems for things like NHS appointments. Claire has developed her own tricks to help him get through. It’s a reminder that resilience often comes from community members quietly supporting each other.
Why these conversations matter
- Food and digital poverty are often linked – people face tough choices between topping up their fridge or topping up their data.
- The pantry is a trusted space – people are more open to talking when they’re in a familiar, supportive environment.
- Relationships build trust – visiting regularly helps us connect with people who might not otherwise ask for help.
- Small actions have big impact – a SIM card, a handout, or simply a listening ear can change someone’s daily life.
By working in partnership with Stockport Homes, we’re reaching people where they are, having conversations that matter, and offering practical solutions that make a real difference.