Every week we will publish next weeks handout which will be used in most sessions. This should give you some time to look through any handouts before the session you are supporting. Scroll down to find this months theme. Contact the lead trainer for the session if you are not sure what week we are currently on.
We are keen to support all our digital volunteers to support people in the most effective way possible. All our volunteers use the Learn My Way training programme created by The Good Things Foundation.
Coping with COVID-19
During the current period of self-isolation and social distancing, being able to use digital tools to access life’s essentials, has become even more important. Below are 4 sections of our handouts and resources – health, communication, learning and transacting. We are pooling any of the handouts that we believe will help you during the current crisis, with a line about each under the link. If you feel there is a handout missing from the list, please e-mail us at firstname.lastname@example.org.
Back to basics – Introduction to internet safety – This handout directs you to the Learn My Way course about online safety as well as checking you understand what makes a strong password and how to identify a secure website.
Transacting online – This guide looks at various aspects of completing a financial transaction online including a look at GDPR, safe ways to pay online, strong passwords for your accounts and banking information used online.
PayPal – This handout shows you how to create a PayPal guide, how to link your debit/credit card with your PayPal account and how to use it to purchase something.
Online grocery shopping – This handout will show you the steps to make an account with a supermarket, how to choose a delivery slot, how to add items to your basket and then how to enter your details, securely, at the checkout.
Amazon – This handout will show you how to create an Amazon account, how to search for products, how to put items into your basket and how to process them at the checkout including payment and delivery options.
Broadband Genie – This guide will show you how to use Broadband Genie to search using your postcode for the cheapest deals in your area including filters that allow you to include TV packages and a phone line.
Price comparison – This handout will use Compare the Market to show you how you can use price comparison websites to help save money on your car insurance amongst other things.
Learning and other
Youtube for Learning – This guide looks at YouTube and how you can use YouTube videos to learn new skills.
Learn My Way – This handout explains how to create a Learn My Way account and how to go about completing the free online courses aimed at helping people get to grips with the digital world.
iWatch BBC iPlayer – Missed that TV series everybody was talking about? Now is the chance to binge-watch a whole season in a day using catch-up TV services like BBC iPlayer.
Stockport.gov.uk – With all the latest news around the current crisis leading to people feeling uncertain and wanting information being able to access public service websites for local and central government is very important. Here you can read about Stockport Council’s website.
Gov.uk– Stockport.gov.uk – With all the latest news around the current crisis leading to people feeling uncertain and wanting information being able to access public service websites for local and central government is very important. Here you can read the central governments latest information.
5 ways of wellbeing – This handout takes a look at the NHS recommended 5 ways to increase and support our mental and physical wellbeing, something of real importance during isolation.
BBC Food – As supermarkets struggle to meet demand, being able to make a meal out of what we have in the cupboards is going to become a vital skill. Got a celebration that’s had to be cancelled. Why not cook a meal and celebrate instead?
iRelax Session Plan – Using the Headspace app/website, this handout takes a look at ways in which we can manage our mental health through active meditation and mindfulness.
NHS App Library – The NHS has a library of recommended apps that look at various illnesses, exercises or conditions to help you better manage your health – both on and offline.
NHS website – For all the latest and accurate health information, you can visit the NHS website http://www.nhs.uk. This website gives you up-to-date information and advice, houses a health encyclopedia and can you help you identify local health services.
GP Service Online – This handout will you help through the process of registering with your GP. Not all GP surgeries allow online registration. Some haven’t enabled the online registration and some you will need to go into your GP to get a form containing your medical details.
Booking an Appointment Online – Once you’ve registered with your GP, you can complete various health transactions such as ordering your repeat prescriptions and booking appointments with your GP.
Back to basics – Using Email -Digital exclusion and social isolation are two factors that are making self-isolation harder for our communities. Being able to keep in touch with friends and family, remotely, is vital at this time.
Android Email – This guide looks at how to add an email account to an Android device such as a smartphone or tablet as well as how to send an email.
iPad Email – This handout shows you how to add an email account your Apple device and how to complete some basic tasks like sending an email and including an attachment.
Creating a Facebook profile – Social media is playing a massive role in helping support communities during the current crisis. There are Covid support groups and neighbour help schemes all popping up on Facebook.
Using Facebook – Entering the world of social media can be overwhelming, so this handout it taking a look at how you can control your account and presence on Facebook.
Zoom – Zoom is a free to use video calling app and program that can be downloaded on to your devices. Used around the world by millions, this handout will help you access Zoom and call your friends, family and colleagues.
Week 1 – DigiKnow – Favourites & Bookmarks
Week 2 – Using the NHS website
Week 2 – Using Learn My Way
Week 3 – 5 ways of wellbeing
Week 4 – DigiKnow March Quiz 2020
Week 4 – DigiKnow March Answers 2020
Week 3 – Travel – Travelling Locally
Week 2 – Booking a holiday online
As we begin the new year, we are going to be looking at ways in which digital can help us save money.
Week 2 – Money Online – Price Comparison
Week 1 – Money Online – Voucher Codes
In a short, festive month we have a few Christmas themed handouts coming out this month, starting with Elf Yourself and ending with a quiz!
Week 2 – DigiKnow – December Quiz
Week 1 – Elf Yourself
Week 3 – Online shopping – Amazon
Week 2 – Online Shopping – Sainsbury’s
Week 1 – Safety & Transacting Online
September 2019 & October 2019
Week 9 – Q & A and Quiz
Week 8 – Tools for curiosity collections
Week 7 – Headspace and top wellbeing apps
Week 6 – Back to basics – Using online forms
Week 5 – Back to basics – Using Email
Week 1 – Back to basics – Using the internet
Week 1 – www.nhs.uk
Week 2 – NHS apps & podcasts
Week 3 – BBC Food
Week 4 – Quiz
Week 4 – Quiz Answers
Week 1 – Introduction to Photography
Week 2 – Introduction to Photo Editing
Week 3 – Photo Sharing
Week 4 – Photograph Competition
Week 5/Beginning of August – Quiz
Week 5/Beginning of August – Quiz Answers
Week 1 – Google Maps
Week 2 – Bus Times
Week 3 – Train Times
Week 4 – Travel Exercises
Week 1 – Public services – www.gov.uk
Week 3 – Public services tasks
Week 4 – WhatsApp – Making sure you are safe
Week 5 – Stockport Local
Week 1 – Skype Tablet Users Week 1 2019
Week 2- Skype Tablet Users Week 2 2019
Week 3 – iDEA
Week 1 – adding contacts on your device
Week 2 – Podcasts
Week 3 – Searching holidays
Week 4 – March 2019 Quiz
Week 1 – Online Safety
Week 2 – Internet History
Week 3 – Internet Cookies
Week 3 – change 4 life
Week 2 – couch to 5k
Week 1 – Alcohol – Too much Christmas spirit?
The Festive Spirit (December 2018)
Too much Christmas spirit? NHS
iCan (November 2018)
November Quiz – November 2018 quiz
November Answers – November Answers
Week 4 – iWalk
Week 3 – iLocate
Week 2 – iWatch BBC iPlayer
Week 1 – iRelax Session Plan
Preparing For Universal Credit (October 2018)
Week 4 – Copy & Paste (from CV’s on online applications) FreshStart Support – Copy and Pasting from CV to Online Forms – Real
Week 3 – Online Forms FreshStart Support – Completing Forms
Week 2 – ID Verification on Gov.uk Verify FreshStart Support – Verifying I.D.
Week 1 – Can you access your email? Android Email Laptops – Accessing email iPad Email
Google ( September 2018)
Internet Of Things (August 2018)
Week 4 – The Internet of Things – An Introduction The Internet of Things – An Introduction
Week 3 – Smart Speakers – Amazon Echo Dot & Google Home Mini Amazon Alexa and Google Home
Week 2 – Questions & Answers Week with a Google Quiz Summer quiz Summer quiz Answers
Week 1 – Virtual Assistants (Siri, Cortana etc..)Virtual Assistants Answers to Virtual Assistant Knowledge Checks
Saving Money Online (July 2018)
Week 1 –NHS Party Celebrations & Quiz
Online Health (June 2018)
Week 4 – Finding out information about health conditions online – NHS Choices
Week 3 – Health forums – Health Forums
Week 2 – Booking an Appointment online –Booking an appointment online
Week 1 – Accessing your medical records – Registering with doctors.
Online Safety (May 2018)
Week 4 – Safety best practice – Safety best practise
Week 3 – Router Passwords (following the Panorama programme) Router Passwords
Week 2 – Blacklisting email addresses Blacklisting
Week 1 – Email spam and confirming marketing preferences Safety – Staying Safe With Email May 2018
Public Services (April 2018)
Learning New Skills (February 2018)
Week 3 – Q&A (not handouts)
Week 2 – Accessing Books Online
Week 1 – Skills for Life+ – NEW March Course – March 2018 2
Online Resources (January 2018)
Starting Point Digital Heroes – 12-week session plans
Social Media Guides
Week 4 Social Media
social networking and facebook Part 2
social networking and facebook Part 3
Equity 10 Week Course Guides
Arthur Greenwood Session Guides
York Street Session Guides
iCan Session Guides
Start Point Google Quizzes
Volunteer Training Resources
iPad NavigationiPad Navigation
The Tablet ChallengeThe Tablet Challenge
iPad v Android
The App Store
Using iCal week 1
Using 1Cal week 2
iPad Email week 1
iPad Email week 2
Creating A Gmail Account On A Tablet
Elf Yourself (Christmas)
Folders & Bookmarks
Siri & Other Things
Session 1 Keyboard Basics
Session 2 Mouse Basics
Session 3 Using Cameras & Folders
Session 4 Starting With Email
Session 5 More Email
Session 6 Using Search Engines SH’s
Session 7 Security
Session 8 Saving Money
Sainsbury online shopping
Holiday Kitchen – Coding Day